Company Solutions Services 中文
 
Service Overview

Com2B can help customers with all the complexities of integrating, customizing, hosting, and management because our unique relationship we have with various technology and consulting partners. Our consultants have supported numerous implementations that give us insight into the challenges of spend management faced by customers.

Com2B provides a full range of services so businesses can maximize customers' investment and capitalize on the increasing revenue opportunities of e-Commerce. Our proven methodology consists of five project phases that ensure the success of an enterprise-wide implementation: planning, analysis & design, installation & configuration, deployment and support.

   
Consulting
  Com2B's consulting team implements customized e-Commerce solutions to help clients improve the efficiency of operations, realize long-term savings on their e-Commerce investment.
   
System Implementation
  Com2B provides system implementation services to deliver the developed system to the field. These services include software installation and configuration, application development, installation testing, coordination of installation testing, training, and support.
   
Outsourcing Service
 

Com2B provides an eAuction hosting service for enterprises to be able to enjoy a stable and robust system platform and service, without paying extra money in IT equipment or work force investment.

Com2B also provides dynamic outsourcing services that include system operation outsourcing to keep the system running non-stop and suppliers' service outsourcing to resolve all the suppliers' issues when using the system.

   
Customer Service
  Com2B provides state-of-the-art tools and techniques (e.g., customer service management software and electronic mail) to ensure prompt and accurate resolution of all customer service requests.
   
Training
  Com2B delivers proactive training courses for customer's internal users and suppliers for quick implementation of the knowledge and skills needed to successfully use and maintain Com2B solutions.